When you need effective IT Support, timing is often critical. Humble Monkey’s IT support services are designed to be flexible and meet our clients’ needs while providing predictable and manageable costs. We try to provide high-level support to all our clients, with à la carte service offerings to meet your changing needs.
Humble Monkey is unlike any other IT support company. We don’t force you through layers of support techs who are unfamiliar with your organization. Our goal is to get to know your people, technologies, and processes in order to solve problems quickly and help your staff focus on their work. It’s designed to be practical not convoluted !
IT plays such an important role in every modern business. Each client is a priority and we work hard to ensure that problems are fixed quickly and your business continues to run smoothly. We achieve this through our integrated support model; each client is assigned a primary and secondary engineer who are on-site at client offices every day or accessible as necessary.
Working in this way ensures our engineers build a close relationship with our clients and their staffs. Our engineers provide easy access to clients when they need help, and quick coverage to ensure that no matter the situation or problem, we can find and provide a solution quickly.
It’s important to us to get to know your organization and understand your aims. A close relationship ensures your IT is in line with your goals and providing balance to your business.